Dawn of the Geeks

Original Story

Basically a customer decided to go with ProfitHost.net and after 6 weeks he finally got access to a server but it wasn’t what he had paid for. He wanted a refund. Now ProfitHost.net is throwing around accusations and doesn’t want to pay up. They claim that the customer was hosting (or intended to host) illegal things. So that gives them the right to take the money and not supply the service the money was intended to pay for?

What a bunch of jerks. If they knew that they had no intention of supplying the service or that they couldn’t supply the service then they should not have taken the money to begin with. Apparently this hosting company took 5 days to figure out that they couldn’t install the amount of memory the customer needed. That demonstrates poor technical skills on their part. They should have known immediately and straighted out the order before accepting the money.

As it is, they admit to failing to provide the service and are consulting a lawyer to decide whether or not to give the money back.

I don’t need a lawyer to figure out that I’ll never do business with this company. If you don’t provide the service you can’t keep the money. End of story.